Shipping policy
Packaging – Postal services – local restrictions
Our products are shipped in their original packaging, including the bands. Your cigars will be delivered in a pristine and untampered condition. Boxes contains local health warning of sourcing. We employ local post for our shipping services, ensuring the utmost discretion. Estimated delivery times are approximately 5 - 20 business days for most European countries, 6 - 10 business days for North America, and 10 - 25 business days for Asia. It is important to note that the actual delivery times may vary due to the operational performance of the local postal organization in the destination country, over which Vitolaroma ltd has no control.
Tobacco-related regulations vary across jurisdictions. Certain countries may prohibit the importation of tobacco products or Cuban goods. It is important to note that no Cuban Cigars will be sold or shipped to USA. By placing an order with Vitolaroma ltd, the client acknowledges being familiar with the relevant laws governing the purchase and importation of Cuban Cigars from overseas to their designated shipping address. The client assumes full legal responsibility for the importation of the cigars into their country. Vitolaroma ltd disclaims any liability for duties, tariffs, taxes, customs, brokerage fees, shipment delays, or any other inconveniences arising from interactions with domestic customs authorities. It is understood that Vitolaroma ltd cannot be fully informed about the specific regulations enforced by customs offices worldwide and therefore expects that each client possesses comprehensive knowledge of the conditions and regulations implemented by their domestic customs system.